Dr. Duffy's Dispensary Online Shipping Policy
We ship our products to all 50 states. Your order will be processed and shipped within 24 – 48 hours during regular business hours (Monday through Friday 8:00AM – 5:00PM MDT, excluding holidays).
Orders placed during special promotions or on a holiday are excluded. We do not ship on national holidays. We ship using the USPS, and starting Friday, April 20th, shipping costs will be covered by Dr. Duffy!
Estimated delivery time: 5 to 7 business days
Shipping costs are based on United States Postal Service rates. (FREE starting April 20, 2018!)
- Returns are allowed within 5 days.
- Returns must be unused and unopened.
- Shipping costs will not be refunded.
- Customer is responsible for the return shipping costs.
- Refunds will not be issued until the product has been confirmed received, but once received every effort will be made to process the refund within 24 hours.
- All refunds require RMA.
- There is a 15% restocking fee for all product returns.
To initiate a refund, send an email to firstname.lastname@example.org. Once you receive a confirmation email for the return, you may ship the products. The product return address will be communicated in the email. You will receive a refund within 14 days from when we receive the item.
Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made with 24hrs of receipt.
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